Customer Service

Confidentiality
Confidentiality is essential within the business world. Customers will feel secure that information shared with Midwest Express, Inc. will not be shared with other entities.  Information presented by customers will be treated with the utmost confidentiality, as will services provided by MEI.

Quality and Value
Quality is defined by the customer. Customers should expect an impeccable standard of quality from Midwest Express, Inc. MEI has secured itself within the marketplace because it has continued to offer its customers a quality service. Customers will feel confident that their sense of value is the same as ours. MEI strives to produce a valuable services that meets their expectations, at a price the customer can be satisfied with.

On-time Delivery
Customers should expect Midwest Express, Inc. to deliver services to the customer on-time. Period.

Respect and Trust
Respect is earned, never given. Midwest Express, Inc. understands that a sense of respect and trust can never be compromised within a business relationship.  Customers can expect MEI to always act in a fair and ethical manner within its business relationships.

Flexibility and Diversity
Business is ever-changing. Therefore, services must stand the test of time by remaining flexible and diverse. Customers will expect dynamic services for their dynamic business needs.